DRALVENQOR Refund Policy

Thank you for shopping at DRALVENQOR. We value your satisfaction and offer a straightforward refund policy to ensure a seamless experience with us. Please read our policy outlined below to understand your rights and obligations.

Eligibility for a Refund

We offer refunds for most items within 30 days of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Certain items may be ineligible for a refund, including:

Refund Process

  1. Contact our customer service team at [email protected] to initiate the refund process.
  2. Provide your order number and details regarding the item you wish to return.
  3. Once your return is approved, we will send you a shipping label.
  4. Pack the item securely and attach the provided shipping label.
  5. Drop the package at the nearest shipping location.

Refund Approval

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund via email. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund after 10 business days, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected].

Shipping

To return your product, you should mail your product to: DRALVENQOR Returns, 123 Commerce St, Springfield, IL 62701. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions regarding our refund policy, feel free to contact us at [email protected].

Thank you for choosing DRALVENQOR.